Description
To inform candidates about:
- Different vehicle equipment and components to be checked
- The principles of defect reporting
- Different types of vulnerable roads users and the best practices to apply when encountering them
- Issues surrounding vehicle blindspots and how to minimise them
- Correctly using vehicle safety equipment
- Drivers’ hours and working time regulations
- The use of different tachograph equipment and common issues encountered
- The risks to passengers and ways to manage them
- Different disabled and impairment groups
- Appropriate language and terminology to use
- Issues facing disabled groups and ways to overcome them
Subject Areas
- Vehicle Systems (Safety)
- Vulnerable Road Users
- Customer Service
- Legislation (Hours/WTD/Regs)