Description
Manual Handling, the law and responsibility of the employer and employee. Risk assessments and risk management. Correct use of equipment and lifting.
Conflict management, how does conflict arise, the motives of conflict. Understanding the characteristics and sources of conflict. Managing conflict in the workplace.
Health and Safety - broad legislative understanding of;
Definition of H&S
Road Traffic Act 1988
Management of H&S 1999
FSO 2005
RIDDOR
PUWER
LOLER
Manual Handling 1992
PPE 1992
COSHH
Smoking in the Workplace
C&U Regulations
Road Vehicle Lighting Regulations 1989
Working at Height 2005
Fines, penalties and the HSE
The broader consequences
Subject Areas
- Customer Service
- First Aid
- Health, Safety & Emergencies
- Legislation (Hours/WTD/Regs)
- Legislation for Carriage of Goods
- Legislation for Carriage of Passengers
- Loading/Unloading
- Personal Health & Wellbeing
- Physical/Mental Health & Wellbeing
- Professional Driver & Company Issues