Description
Working Time Directive & Drivers Hours
Types of Work, Driver’s Hours Rules, Daily Driving Time, Daily Rest Period, Digital Tachograph Types, The Driver’s Smart Card & Lost, Stolen or Malfunctioning Driver Cards
Not covered: Temporary changes related to the pandemic; Transitional arrangements due to Brexit
Professional Driver and Company Issues
Customer facing behaviours, Problem solving and ways to improve service issues, Legal compliance and the Operator Compliance Risk Score (OCRS), Vehicle maintenance requirement checks, How to reduce maintenance and improve image through efficient driving
Self Management
To provide knowledge and understanding of Self-Management, identifying your learning style and time management
Governance in Logistics
Identify how the supply chain industry is governed, How that governance effects your own role, Explain issues facing the sector, Identify roles available within the sector, Guide you on how to minimise the impact of the industry on the environment using safe and fuel-efficient driving techniques
Economic Environment
To understand how domestic freight transport is defined as the carriage of goods with both the first origin and final destination with the United Kindowm
Subject Areas
- Customer Service
- Legislation (Hours/WTD/Regs)
- Legislation for Carriage of Goods
- Health, Safety & Emergencies
- Physical/Mental Health & Wellbeing
- Professional Driver & Company Issues
- Industry Enviro. Carriage of Dangerous Goo