Description
he objectives of the course are to improve knowledge and understanding and raise skills in the following areas:
The Role of the Haulier; being a professional driver
Health and Lifestyle
The Importance of being Professional and Safety
Understanding your Customers and improving Customer Service
Communicating Effectively
Developing Relationships
Managing Conflict
Working towards Excellence
Subject Areas
- Health, Safety & Emergencies
- Personal Health & Wellbeing
- Professional Driver & Company Issues
- Vulnerable Road Users